View discussion in a new window
Verizon has been using Assurion since long before the TBolt was released.
I'm wondering, did you purchase your phone at a Verizon Corporate store or a 3rd party reseller. If the latter is the case, then you could have purchased insurance from the preferred vendor of the 3rd party reseller instead of the preferred vendor of Verizon. Regardless, I don't see the gripe against Verizon.
If I purchase a car from Toyota and insurance from Allstate, I do not complain to Toyota if Allstate does not give me the service I feel I am entitled.
