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Crescendo wrote:
Either way, if this is not resolved to my satisfaction, I will be filing a Better Business Bureau claim against both Verizon and Global Warranties.
I want a WORKING version of my phone, not a broken refurbished junk piece or a comparable new phone of a different model without losing my existing plan.
The reason for the claim against Verizon is they have refused to do anything about this other than refer to me to the Insurance company which clearly is nonfunctioning.
I thought Verizon uses Assurion for insurance coverage on phones. Has it been changed to Global Warranties?
