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So recently we purchased the Mobile Hotspot (Use your smartphone, share your data allowance with multiple Wi-Fi-enabled devices. No additional drivers or software necassary.) We purchased the 5 GB for $50. We were given a 2 week trial and decided to stick with it. We had no issues with it those 2 weeks. But now, the service we get from it is pretty bad. Every 15-30mins the hotspot disconnects, and we completely lose internet. We have to restart the hotspot and then wait at least 5 mins for the internet to come back on. We live in a rural area in southern Pennsylvania. We use the hotspot in our home, we have 3 computers that connect to the device, but usually on one is on the internet at a time, but we still have the disconnection issues. Could someone please explain why we have these constant disconnection issues? Because we really haven't gotten a straight answer yet and are on the verge of switching back to our old internet provider. Even though the Verizon Wireless is cheaper, the service has been terrible so far.
Thanks!
