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I just switched to Verizon and got the LG Cosmos. I was trying to find a way to put all of my contacts onto my new phone (my old phone is a samsung a737). I saw that the Verizon website has the Backup Assistant that will import my contacts from a CSV file, and wirelessly add them to my phone. I was excited to add my contacts.
As I imported my contact list, I sent it to my phone and everything seemed fine. That was until my phone attempted to sync with the backup assistant server. It then duplicated each of my contacts. I normally have about 100 contacts. The Backup Assistant shows that I have 458 contacts!
If I delete all contacts from my phone and from the site, they all come back (and more!!!) when I log back into the site.
I have 2 questions about this:
1. Does anyone know what could be causing this and what I could do to fix it?
2. If no one has the answer to #1, who should I contact? Is there a tech department that can handle website issues, or should I just call Customer service?
Thanks!
