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Re: Contract ending, want to switch carriers
boobdole
Contributor - Level 2

It is true that they are not your record keepers.  However, it is also true that they have that information on file and, if requested, they should be able to provide that information to you.  If you ask for it and they give you misinformation or can't provide it for you, that's a problem.  If they can hit you with early cancellation fees, they certainly have that information on file somewhere. 

Have you tried contacting Verizon to ask them about your contract end date?