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I switched myself and my parents to Verizon, being told I would receive a $200 credit/line thereafter (in the eight weeks following the sign-up). I said I wanted it in writing. The Verizon sales agent/recruiter said 'I can't provide that for you, but hey, this is a recorded line, and if you have any problems at all, you have them call me.' I even got her location ID and employee ID. Thereafter, no credits received. When I gave the Verizon recruiter's information, I was told, 'We don't actually have access to those recordings and cannot contact her.' Now I'm having a gift card issue (lasting more than A MONTH - writing this while on hold). If not, entirely, fixed - I'll definitely make the switch for us all, with the new iPhone cycle. Good luck!
