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Replying to:
Porting a number from family mobile to verizon
TomcFl
Newbie

Porting a number from family mobile to verizon and it's taking forever. I had someone call me tuesday and tell me my pin was incorrect, I don't remember what I put in, it might have been, but after 50 minutes on call of her trying to get in touch with family mobile then tracfone the call dropped and I never heard back. After i got my phone in the mail tuesday evening I went through verizons port a number page and manually put in my family mobile password to request a port and it said success and this morning I got an email at 10:30am saying that "we have all the info we need we'll let you know" but I'm still not getting texts on the new phone and when I go to the same port a number page it's telling me that some of the info i submitted was incorrect, i re submit and it says thanks. I have no idea if the port is in progress or if the system is trying to use my password as a pin or it's just flat out not working. Just no idea where I'm at right now and could use some help

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