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Re: What happened to my previous phones????
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It doesn't show my history at all - the device I'm trying to reactivate on my account is still being sold on as a new phone of the verizon website, so it's certainly not too old. My history is not showing on my verizon account period. I called their support and the tech couldn't understand why it wasn't showing on my account either. BUT after many internet searches I have discovered that this is not an uncommon problem...