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I've been a Verizon customer for over 20 years. Lately I've had so many issues with customer service, a complete run around and no one knows anything. I've spent so much time dealing with various agents and I know nothing will change becasue it seems as though they don't train them well, however, I want to complain about my service experience. I'm on the verge of switching carriers becasue it's not even worth dealing with such poor service, and their coverage is sub-par anymore to say the least. Does anyone have any contact information to help share my poor experience? There's of course nothing online, not even an email. Obviously Verizon does not care about good customer service at all which is sad.
