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Replying to:
Re: VZW Customer retention is DEAD!
vzw_customer_support
Customer Service Rep

MBKSYS, it saddens us to see that you are thinking of leaving the Verizon Family. We appreciate your loyalty to us and we don’t want to see you go. Getting the best device value for your usage and budget needs is key. Thank you for being a Verizon customer and we really do appreciate your business. We offer a lot of promotions, and they are always available to everyone. The current promotion has certain requirements and we are not able to change the terms and conditions of the offer. We understand that you have spoken with us many times and we've offered you what we could on our latest promotions. This new device framework is shared between multiple carriers and we run similar promotions. Would you be interested in looking at your options one last time? 

 

TakendraW_VZW

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