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We appreciate your feedback, and we will use it to improve our processes moving forward, me141. I understand these calls can be frustrating, and we want to provide you with all the available options. An alternative in this situation is to complete a number change at no cost. Here's information on changing your mobile number. https://www.verizonwireless.com/support/change-mobile-number-faqs Please refer to option #1 under 'How to change your mobile phone number' for more information on how to complete this process.
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