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Hello dumaverizon! Protecting your account information it's vital, and we would love to help. To clarify further, we would never call and request your information. What we need to do now to protect your account will be to change your account PIN and password. You can reset your PIN here: www.vzw.com/pin and your password here: https://login.verizonwireless.com/vzauth/UI/Login?realm=vzw&module=VZWLdap&goto=https%3A%2F%2Fmyvpos...