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Power outages and cell phone service

HJR1
Miembro

Last week, we lost power for two days because PGE shut down service in many northern California areas in anticipation of wildfires.  We were surprised (and upset) to discover that our cell phones would not work either, neither for voice calls nor data.  A text would come in but we could not text out.  I would like to understand why our wireless service was affected and for so long.  Interestingly, Verizon assurred the public in a news article in August that they were prepared for those outages!  What level of sireless service can we expect when the next outage occurs?  We thought we could at least rely on our cell phones for 911 but not so! 

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