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Re: Hi I need to cancel my sister verizon service. She passed away on August 12th.
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7617, I'm sorry to learn of your sisters recent passing. I can't imagine what you and your family are going through during this challenging time. We want to help ensure your account concerns are resolved. To process a disconnect, we will need to gain access to your wireless account. I will be sending you a Private Message momentarily.
ChakiaH_VZW