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Replying to:
Re: Google Voice, Port old number
vzw_customer_support
Customer Service Rep

Greetings, Jnhowell. We want to help as much as possible so you can manage your account as you see fit. To begin, in order to add a new line of service and discuss any available promotions, I recommend reaching out to our Sales Team. They can be reached directly by calling 1-800-225-5499. Their hours of operation are Monday through Friday from 8am-2am ET, Saturdays from 8am-12pm ET, and Sundays from 10am-10pm ET. As far as forwarding the number, this would be completed by Googleโ€™s systems rather than Verizon Wireless. As far as payments, the device would need to be paid in full in order to avoid the remaining balance from being applied to the next bill. As far as being able to port the number back to Verizon Wireless, here is more information about the Port Process: http://spr.ly/6600EceNw My best suggestion would be speaking with our Sales Team first before making any changes to the account. Please let me know if you have any further questions or concerns.

ChrisM_VZW