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Replying to:
Re: Direct carrier billing ineligible
vzw_customer_support
Customer Service Rep

Thank you for letting us know what is going on. We definitely want to help with this. We do see that you checked for blocks, however, did you check your My Verizon? Here is a link with details on how to do this: http://spr.ly/6604EZcDi. Are you trying to use Google Play with your Carrier Billing services?

- ElizabethC_VZW

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