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I've read through the thread, advcomp2019, and I completely understand the reason that you want to get this resolved. Because you don't have an account with us, I also understand the reason you are having an issue in reporting it. I am eager to assist you. Let's first make sure we're on the same page. Your previous message indicates that you have a friend who drives the route every day, and the alarm is going off at the wrong time(s). Let me ask, is your friend with VZW? If so, please have them contact us, so we can then review the details of what is going on, as well as the location. We can initiate a ticket at that point.
ChristinaB_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
