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BOOMER5_03, your loyalty since 2003 is invaluable. I'm extremely sorry to hear that your business was broken into. I could only imagine how difficult that must have been for you. You've come to the right place for assistance with your service issues and I'm confident that we'll be able to partner up to find a resolution. I was not able to find any alerts for your location. Are other Verizon users in your area receiving similar service? When other people call you, do you know if they hear any sort of error messages? Looking forward to hearing back.
Lorenzo_VZW
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