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MICMOS79,
We don't want to see you go, and understand how important it is that you are able to use your gift card and discount to make your purchase without a fee. Agent Assistant Fees are assessed when we assist you to make a payment or set up a Promise to Pay: Pay Your Bill FAQs | Verizon Wireless
Additionally, the following link will help you with options on using your gift card: Gift Card FAQs | Verizon Wireless
I've sent you a Private Message to assist with the purchase concerns.
KatiM_VZW
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