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Hi RICWEI19,
It saddens me to learn of any poor experience. We want all of your experiences with us to be stellar, with no issues. Though we do not have an email address to supply you with, we'd be more than happy to address any and all concerns in this forum. What happened? Please provide some information, so we can be of assistance to you.
Christina_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
