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Re: no mobile service available

Verizon Employee

Unitigv,

We understand the importance of being able to rely on your phone service so we're sorry to learn you're unable to make or receive calls and that your calls are being dropped. When checking the zip codes you shared, we're not finding any reports of outages or any active alerts. You've been having trouble for some time now so we want to be sure that we provide the best available help. When you're having the trouble, are you indoors or outdoors? How far into the calls do you get before they drop? Any trouble with sending/receiving texts or using data on your phone?

ShawnteJ_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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