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DIALIT97,
We definitely want you to have the service you need where you need it. A change in your plan should certainly not impact your calling ability in any way, so let's keep working on this. Now, you mentioned that you have a metal roof and siding. These factors can certainly impact your reception. Please keep in mind that many things outside of our control can play a role in your reception, including network capacity, your device, terrain, buildings, foliage and weather. However, you mentioned that reception has changed. Are you aware of others here with similar issues here? Are the issues primarily with calling or do you have trouble with data and messaging as well?
AdamG_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
