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Replying to:
Re: UNACCEPTABLE SERVICE EXPECT ANSWERS!!!!!!
rcschnoor
Legend

NOAHMCNABB01 wrote:

I have already spoken to customer service AGAIN and its the same old thing, signal can be obstructed by foilage, buildings, trees, terrain, a woodpecker, whatever. There has been no trees added, no hills added, no buildings added, no new home projects, nothing, nothing , nothing..... 

Trees don't have to be added. Trees GROW. A tree which did not block signal 10 years ago could be larger at more likely to block signal now. At some point, it could possibly block enough of the signal to prevent you from receiving a signal in your home where at one time you did receive a signal. That does not mean a new tree was added. It could already have been there. NEW trees are normally small and not likely to block signal. As trees age, they are more likely to block signal and Verizon has no authority to cut down trees which are capable of doing so even if they wanted to do so.