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I've had the same thing happen. I haven't done any hard resets or anything since they rarely, if ever, solve the issue. It's happened a few times and with my data issues and not getting complete texts (when the sender sends a text more than 160 characters), I'm about to put this on the line and sell it and get another phone of some sort. Love my HTC but this has got to be fixed. No matter how many times I send Verizon Support messages on Twitter, they can't seem to understand they have a problem but why fix it when such a small number of people have the phone? Lose a few to save millions of dollars? Two words: Social Media. People Talk. Okay, that's four words.
