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Megabyte Usage
Patti-Jane
Newbie

I received my Verizon bill and there was a charge for Megabyte usage. None of us use the internet on our phones so I called and questioned this charge. I was told we had either downloaded music, games or ringtones - which we had not!!! So I balked and the rep decided to put a credit through for one of the charges (there were a total of 3)...anyways I told her to block the internet access. We don't use it (she didn't believe us) and I refuse to pay every month for the service. Now we can't send or receive photos - is this part of the megabyte thing? It was my understanding that we had unlimited text messaging that included the picture message as well. I'm really confused. The transition from Alltel has been extremely frustrating.

 

Would appreciate the clarification on the picture messaging. Thanks!!!

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