View discussion in a new window

Replying to:
Re: Message+ using up all my data
vzw_customer_support
Customer Service Rep

jagermeister5,

We thank you for those details. To be direct with your question, even browsing through the multiple options on any messaging application will cause your device to consume data. One of the most common ways is viewing and receiving a GIF. As for the way that your data is being viewed, since devices calculate differently than our billing system. What happens when you view your data usage via the Data Utilization Tool? Just in case, here's a link that shows you how to reference the tool: http://spr.ly/66071JWih

KatiM_VZW

0 Likes