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Replying to:
Re: SMS for #@vtext.com not working
vzw_customer_support
Customer Service Rep

albertgchan,

 

I know how important it is for your messages to go through! Let's see how we can help resolve this. Are you sending the messages through the VText website, or directly through ServiceNow? Do you know if the texts are not going to all your Verizon Wireless customers, or only some of them? 

 

MichelleH_VZW

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