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@vzw_customer_support I would like someone from Verizon Tech Support to explain how 'a Windows update broke the desktop Verizon Messages app'. It continues to work for me, keeping messages from some users synchronized but others not. If it was a Windows update that caused the problem, wouldn't messages to/from ALL contacts be affected, NOT JUST SOME and SAME ONES? Explain the cause and/or how the synchronization is supposed to happen, PLEASE!!! It sure seems like there is something going on with the actual messages (or where they are coming from) to be synchronized that Verizon is handling properly.
