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Hi Selmoh,
We want using our applications to be simple. Sorry to hear that this is not happening and thanks for your hard work in an effort to resolve this issue. We can help here. What happens when you attempt to sync Verizon Messages? Do you receive an error message? If the sync is only a partial sync, do you see all of your backed up information online via the Verizon Messages website https://login.verizonwireless.com/vzauth/cdcservlet?realm=vzw&goto=https%3A%2F%2Fweb.vma.vzw.com%3A4... ?
PamelaF_VZW,
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