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Hi Verizon et al,
I am having this same problem. My Verizon Message+ was working fine until 4 or 5 days ago. I had it installed on:
* Samsung Galaxy Note 9 (primary acct) - installed from Google Play Store.
* Lenovo ThinkPad Yoga 260 laptop (Win 10; installed from Microsoft Store)
* iPhone SE - Installed from Apple App Store
* Lenovo X220 laptop (Win 10; installed from Microsoft Store)
I can send messages from any device. However, the conversations are not staying synced on all devices. I'll answer a text on my Note 9, but the reply does not show up on my ThinkPad Yoga. Or, I'll enter a text on my ThinkPad, and it does not show up on my Note 9. Today, I've done the following:
1) Deleted/uninstalled/disconnected VZ Message+ from all devices, including the primary Note 9.
2) Re-installed on the Note 9.
3) Re-installed on ThinkPad Yoga
I've seen all the emails where VZ support has not been able to help anyone, and I don't have time to mess around with tech support that can't help me. I have 3 companies I run, including an IT company that provides tech support), and non-answers and time-wasters are unacceptable.
Is this, or is this not a Verizon issue? Can we get a straight answer on that? It sure appears to be to me.
