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Here is the response I got from Verizon fb messenger...
Thank you for letting us know. We have been looking into your concerns further. I do apologize for any inconvenience that this has caused you. Verizon is experiencing an outage with the Message+ application. Our technicians are aware of the issue and are working to resolve it quickly. At this time, we do not have an estimated time frame for a fix. Please feel free to reach out to us for updates. Did you have any further questions I may help you with in the meantime? - Manuel
