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Hey there...if this helps...I had a similar problem. Finally figured it out. No Verizon Cloud needed.
On my phone, I had my contacts saving to the phone instead of to my external account (I use Gmail). So, I had to fix that...on my Samsung...in the Contacts app...Default Storage Location...changed it to my Gmail account. From then on, when I save a contact using my phone, it syncs to my Gmail account.
Next step was to open the People app on my laptop. In settings, then add the Gmail account. Then right click the Gmail account, and click Sync.
Then open the Verizon Messages app. It will pull contacts from the People app on the laptop.
Now..to get all the old contacts saved on my phone synced...I had to export the contacts, and email the file to myself. Then opened contacts in Gmail on my laptop...and imported the vcf file. Then back to the People app on the laptop...re-sync...and voila....all the phone numbers listed in the Verizon Messages conversation list changed to the appropriate contact names.
Hope that helps.
