View discussion in a popup

Replying to:

Re: Unmuting messages for good

Community Manager
Community Manager

Sorry to see that you are experiencing the same problem, cml3c1. This is definitely not the type of experience we want you to have with your messages. Just to confirm, are you also using the Message+ app or the standard text app that came with the phone? If so, have you made sure the phone's/application software are up to date? What color is the slider button on the left side of the phone above the volume keys?




Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

0 Me gusta