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Thank you for the visual, tomvn. We are glad to further assist with the issue that you're experiencing in the Message + app. I understand that you do not have Verizon service. So we can further assist, please reach out to our app developers here: http://bit.ly/2tE3jEJ . You will find a direct email in the Developer section. You may also access this information from The Message + app in the Google Play Store on your device.
Lauren_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
