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Text with a specific phone number in it not getting to me
MATLEM45
Newbie

I am having an odd problem with one of my Doctors,  where if they send me a text message with their practice phone number in it.  It doesn't get to me.  However if they remove the phone number from the text.  It gets to to me then.  The odd part,  the specific phone number works early in the week,   but by Tuesday or Wednesday afternoon,  that stops working.   However with no phone number,  or the phone number changed even one digit the text gets to me at all times of the week.  This also happens with other verizon patients in the practice.

The text is being delivered via SMTP based approach.   I can see the text getting delivered to the mail server,  but it never shows up at my phone.   The text messages with no phone number or an altered phone number do arrive at my phone.

Thoughts?   Finding texting to be a challenge with this as I want texts as my primary notification reminder of appointments.


Thanks

Matt

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