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Hello. Here's how I get to the screen: I open the app and go to the left side under the three lines where it says "customize". I select backgrounds and then the "plus sign" to choose. It brings me to a screen that's supposed to have all of my pictures and albums to choose from, but it is actually just the album titles and no pictures show up. I try to click on an album and it freezes then takes me back to the screen that first pops up when I select customize. My phone is updated the the current version with no updates pending. I've tried uninstalling and reinstalling the app as well with no success.
