View discussion in a new window

Replying to:
Re: Message+ keeps starting with "Welcome" screen. Plus desktop app not syncing
vzw_customer_support
Customer Service Rep

I rely on my messages daily so I know how important it is to ensure it's working at all times. Was there any recent changes made to your phone when thsi started?  Have you verified if the app is up to date? If so, can you try resetting the app?

Thank You,

MichelleS_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes