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Re: Not receiving group messages outside of Message + app

vzw_customer_support
Asistencia al cliente

IamNivek-

It sounds like you've taken some great steps so far. And we're not giving up here. Thanks so much for the additional information. Let's try this, can you please place your device in safe mode by following the steps in this link: http://vz.to/2fuSI3k? While your device is in safe mode, please attempt to test the group message in your Verizon Messages + application. Do you have any luck with your receipiants receiving your message? Are you able to receive any responses? We will be standing by.

AmberK_VZW

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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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