View discussion in a new window

Replying to:
Re: Not receiving group messages outside of Message + app
vzw_customer_support
Customer Service Rep

It is always important to make sure that you receive all your group messages IamNivek. We are not able to guarantee that your messages will go through a 3rd party application but you should get them on your preinstalled text messaging app. How long has this been going on for? What is the make/model of your device? Is anyone else having this issue?

AmberF_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the ๏ฟฝCorrect Answer๏ฟฝ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes