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Replying to:
Re: Locked text message disappeared
vzw_customer_support
Customer Service Rep

Tuckerr, as a mother of 3, I know that messages from the kids can be both important and priceless. It is surprising that those messages would have deleted when locked. I am glad to hear that you were able to get back the messages from the past 90 days through the Cloud back up. Did you have the messages stored in any other location or service?

LorenB_VZW

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