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Replying to:
Re: Verizon Message+ web link preview not working
vzw_customer_support
Customer Service Rep

Hi Gyett, 

 

We know how important it is to have all VZW applications working properly. I can certainly understand your concerns with the web-link feature no longer working and we definitely thank you for all your hard work in an effort to resolve this issue. Let's get this fixed. Are you able to receive standard picture messages on the device via Verizon Messages? I know that you have cleared the cache, have you completely uninstalled and reinstalled the application to the device http://spr.ly/6585DwhlL

 

 

Thanks,

PamelaF_VZW
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