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Re: Why Do My Text Messages Get Broken Up And Sent Out Of Order?

vzw_customer_support
Asistencia al cliente

Thank you for the additional information, JettaCell, this is extremely helpful. As Verizon users we have the ability to use a service called enhanced messaging. This allows us to send longer text messages back and forth to each other in one single message. When messaging a user on other providers these messages get broken up into more than one message after the text limit provided by that carrier is reached and messages may arrive out of order as well.

When messaging users on another provider alternate applications can be used to send messages over data such as Facebook Messenger, Hangouts, etc. When using an app that sends messages over data these messages are not restricted by carrier text limits so longer messages are sent intact and not broken up into multiple messages.

LaurenC_VZW

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