Really? Is that all you "technical support" people can do? I mean just read and follow protocol, first you react and say that this error is "unheard of" and send dead links to troubleshoot.
Yes my message+ app is has been and will be up to date as long as there are updates and that's exactly where all my troubles started, with three previous update.
No matter what I do, whether it is disable the app, which for that I have to uninstall any updates first, and disable it, restart the phone, re-enable the app, after that it updates itself automatically.
Nothing works, it still mutes only that particular number that I never in the first place put on mute, it's frustrating.
Sent from my Verizon, Samsung Galaxy smartphone