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Re: message+ pictures downloading
vzw_customer_support
Customer Service Rep

Boricua3205, we appreciate you providing us this helpful information. Please allow us to further go over the details. Multimedia messages (MMS) does require a data connection in order to receive/ download the MMS message that you receive.  Can you please let us know if you have had any trouble receiving/downloading a MMS message while your data is turned on?

 

Also, we understand the importance of making sure you have enough data to cover your usage needs. We would like the opportunity to explore your plan options. I have sent you a private message. Please respond to that message. Thank you.  

 

SylviaT_VZW

 

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