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Replying to:
Re: message+ pictures downloading
vzw_customer_support
Customer Service Rep

We are committed to getting to the bottom of why pictures are getting stuck in both Verizon Messages and the native app, Boricua3205. I’d like to know the make and model of the device you are using. I’ve experience messages being stuck when my device was in a power saving mode, so please check that power saving is off too.



DavidH_VZW
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