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That is unfortunate to hear. We want to make sure this is resolved. Was your message backed up by any chance? Did the person who received the eGift backed up the message received? If you continue to have issues trying to get this eGift back, we recommend reaching out to, G-VerizonMessages@VerzionWireless.com.
JavierMD_VZW
Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
