I appreciate the additional information provided rmiller1959. This will definitely help us get to the bottom of your avatar concerns. Does this happen with every picture you try to set as an avatar? When did you last update the Verizon Message+ app? Have you verified the app is up to date?
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!