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Replying to:
Re: Test Messages Disappearing
vzw_customer_support
Customer Service Rep

dw071962,


I appreciate the details provided. Thank you for doing some troubleshooting on your own. I am confident we can get your texts to send like they should. Let’s roll up our sleeves a bit to get this resolved. You mentioned that you had a phone update & also updated this message app. Did this start to happen even before the updates? Does the message not send & disappear when texting just one specific person or does it happen when you text anyone?


AliciaS_VZW
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