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Re: Not receiving messages from iPhone users
vzw_customer_support
Customer Service Rep

Hi Brimc07,

No need to worry! Everything on your device is 100%. There actually is an issue with some users who've updated to iOS 7. I've been able to notice this issue first hand. The issues would relate to your friends apple devices. I recommend having one of them turn off their iMessage and retry sending you a new message. I guarantee 100% you'll be able to receive the message. Apple is currently working on an improvement, thanks!

MatthewS_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT

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