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Re: Texting problems
SuzyQ
Community Leader
Community Leader
What texting plan are you on? Did you make a change to your account or your phone 2 months ago when this started happening? Are you texting to the full 10-digit number, including the area code for each contact?

Try dialing *228 option 1 to re-connect with the network and update your PRL information. It may help, and won't delete any of your personal settings.

You can also try pulling the battery with the phone on, and after a minute or so, reinsert the battery and restart the phone. Again, it may help, and won't change any of your settings.

If none of these help, then call customer service (800-922-0204 from any phone or *611 from your handset) and have a rep check the settings on your account for text messaging to be sure it is provisioned correctly.
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